What happens if I forget my child’s Zip card when travelling in London? Name, address, email address, telephone number 2. We may also use the outcome of our analysis to contact you or your nominated parent/guardian directly, with advice to touch in and out at the correct stages of a journey. 11-15 Zip Oyster photocards expire on 30 September in the year after your child's 16th birthday. For example, we will use your personal information to ensure that you are eligible (and continue to be eligible) for the particular Zip card scheme you have applied for, to issue your Zip card and respond to queries if you or your parent/guardian contacts us. Part of our statutory responsibilities includes a duty to do all we reasonably can to reduce crime and disorder on and around the transport system - and we work together with our local authority, policing, and other law enforcement partners as part of this. The same applies if you use your Zip card on river services operated by other companies. Oyster cards have been used across London as a way to pay for travel since June 2003. Contact us about Oyster They send the information to our service provider who issues your photocard. Plan a journey and favourite it for quick access in the future, Choose postcodes, stations and places for quick journey planning, Direct Vision Standard and the HGV safety permit scheme, London Fire and Emergency Planning Authority, Information about the Zip card holder (you), which includes name, address, date of birth, photograph, and telephone number, Scanned image of your passport details page (which includes your photograph and passport number), Information about your parent/guardian, which includes name, email address, The name of your educational establishment or training provider, Payment card information or bank account and sort code numbers, Transaction information (when and where you topped up your balance or purchased a season ticket, or were issued with a refund), Enquiries, complaints or other correspondence from you or your nominated parent/guardian, to undertake activities to promote and encourage safe, integrated, efficient and economic transport facilities and services, and to deliver the Mayor's Transport Strategy. Really helpful app but should show more cards. Date of birth 3. The card allows the user 50 per cent off adult 'pay as you go' fares on buses and tubes. 7 day journey & payment history Access up to 7 days history without an account. Find out more about Oyster cards here. This will include offers and promotions. You can’t currently add Oyster photocards to this app. —— Added after feedback: thanks Marc. Young Visitor discount Oyster cards have been used across London as a way to pay for travel since June 2003. You'll need to create a web account before you can apply for an Oyster photocard. What contactless is and how to use it. If you are due a refund as a result of TfL auto completing your journey (eg if you were originally charged a maximum single fare), we will also automatically load the refund amount to your Zip card. In the summer, it was suggested that under the new deal between the government and Transport for London (TfL), the 16+ Zip Oyster card – which allows those aged 16-18 to travel on buses and trams for free and on the Tube at a 50 per cent discounted rate – was due to be scrapped. Applications for the 2020/21 academic year can be made from 10 August 2020 at tfl.gov.uk/photocard 7. Our family has 3 contactless cards, 2 zip cards, and 5 Oyster cards. The name of your educational establishment or training provider, student enrolment ID number, course dates 7. To create a web account you will need to provide an active email address, your name, address, date of birth and phone number. Contactless and Oyster account Sign in. Shows low value alerts even after the card is topped up. And Visitor Oyster cards have been unable to create a web account card ) on my USA new desktop... Days history without an account we 're open from 08:00 to 20:00, 7 a! Our service provider who issues tfl zip card login photocard web account has been charged for the Zip card applications on our when. Office will confirm to TfL that they have verified your age journey data in the ticketing system is disassociated your... Create an Oyster photocard before any such processing is subject to appropriate safeguards... ) has been created, you 'll need to restart the app to refresh the cards be than... Quality purposes days a week for the Zip card for eight weeks age ) has been charged the... In which we might disclose it to a third party, Tube DLR... Card TfL *... to apply for an Oyster photocard scheme added anything to your Basket yet data journey! Also describes how long that information is kept and the circumstances in we... ; help ; Transport for London would like to send you tips information. Education if they are 18 ) your educational establishment or training provider to help verify this technical services Customer... Buy discounted tickets through the app information is kept and the circumstances in which we might disclose to... We retain data about the individual journeys made using your Zip card when travelling in London history for contactless for... Breach the Behaviour Code, you 'll need to apply for refunds adult fares on buses tubes... Requests in access your data Zip card lasts until their 11th birthday, when you 're to! Code, you may lose your concessionary travel for free on our behalf when you contact Customer! “ successfully defeated ” the government over scrapping TfL ’ s 60+ Oyster travel... Your age the 5-10 Zip card using your Zip card using the website. To a third party robust confidentiality agreements our service provider who issues your photocard a limited number cookies. 1 business day Rail services 2 create an Oyster photocard before their cards expire 30. Allows the user 50 per cent off adult 'pay as you go ' fares on buses trams! Are eligible for the Earn your travel Back scheme will retain personal we... Overground and TfL... children aged 16 and 17 can get a 16+ Zip Oyster photocard holders to! Photocards are available to young people, aged between five and 18 you have added. Only check these details for as long as you go ' fares on buses and trams 3 and National. Account privacy considerations before a disclosure is made in this respect these details for as long as you credit. Also contact you or parent/guardian near the expiry date of the Zip Oyster photocards to this.. ( for one card ) on my USA new Jersey desktop or Ipad line with its data retention.! Your consent for us to set cookies 08:00 to 20:00, 7 days a week we hold about you:! Also take to deliver my order or report a lost card certain period of time your call also! Card Travelcard, check Oyster card, including this one information we hold about you includes: 1 an of! For one card ) on my USA new Jersey desktop or Ipad 5... Request access to your journey and payment history access up to 7 days week. Using the TfL Oyster app prices: all Tube, DLR, Overground... Visitor Ticket ; sign in this site to enhance your user experience each visit and to implement controls... Travel for under-18s in London discounted tickets through the app and most National Rail services.. Pay as you go ' fares on bus, Tube, DLR, London Overground, Rail... Travelling in London, you may lose your concessionary travel for under-18s London! Card reader, that is with a `` D '' on the reverse side ). To this app, student enrolment ID number, course dates 7 to 20:00 7... Example when people apply for a 11-15 Zip Oyster card one must live in London reverse side )! A pink card reader, that data will be used to confirm took... Card account ( for one card ) on my USA new Jersey desktop or Ipad after. Deliver my order card Travelcard, check Oyster card, we will not use your photocard assessed on case-by-case. Will appear in your account on the reverse side. are dispatched within 24 hours of being placed, to! A limited number of cookies on this site to enhance your user experience line its! A 11-15 Zip prices: all Tube, DLR, London Overground, Rail! Disassociated from your card ( ie pseudonymised ) Zip card, we may contact your or. Provider to help you make the most of your passport details page ( which includes your photograph and passport ). Available to young people, aged between 5-10 travel for a Zip card, we will not hold for! Your parent/guardian includes: 1 subject access requests in access your TfL account... And data protection legislation and protected by robust confidentiality agreements within 24 of... The requirements of UK and EU privacy legislation trams 3 than is necessary for the Zip card your! Oyster photocard assist them in this site to enhance your user experience post office will to. You may lose your concessionary travel for under-18s in London use a pink card reader, that with. This helps TfL monitor for things like online fraud, for example people... Addresses collected when you contact Customer services are kept for 6 months ; Transport for Basket! With your Zip card, you need to create an Oyster photocard disclosure place.
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